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Returns:
You
may return any item purchased from us within 30 days for any reason.
Please note that the actual outbound shipping (shipping paid by us to ship the
order to you) is not refundable so this amount will be deducted from
your credit once we receive your return. Also, you must ship your
return items prepaid and insured. We are not responsible for shipping costs to
return the items back to us.
Please keep in mind that once an
order has shipped, it cannot be canceled. If you wish to cancel an
order, you must cancel the order within 48 hours. If you refuse an
order, it will then fall under our standard return policy, where
outbound and return shipping costs will be deducted from your refund.
In order to return your item to us, please contact us either by phone (201) 735-5763 or by e-mail
and provide us with the order date and order number and the last name
on the order. One of our associates will give you a (RA#) return
authorization number and also instructions on how to return the items
to us. Once you receive your RA#, please carefully pack the items and
ship insured using the carrier of your choice. All returned products
must be in original condition and packaging; otherwise, additional
charges may be applied.
Any item that has been assembled or modifed cannot be returned for any reason.
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